legal policies

Privacy and data Protection Policy

At Love2song Ltd we are committed to maintaining the trust and confidence of the visitors to our web site. We want you to know that Love2sing Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

 

In our Privacy Policy, we’ve provided detailed information on when and why we collect your personal information and how we use it.

Types of data we collect

Website Cookies

The Love2sing Ltd website (www.love2sing.co.uk) places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. Cookies are essential for helping us deliver a high quality experience for our customers, and some collect information about browsing and customer behaviour.

By using and browsing the Love2sing Ltd website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

 

Mailing Lists

As part of the registration process for booking a taster session or joining a choir, we collect personal information in the form of names, email addresses and mobile phone numbers. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; send out rehearsal notes, let you know a rehearsal has been cancelled or changed in anyway, give out concert information, to check our records are right and to check every now and then that you’re happy and satisfied. Your name will be used on the weekly rehearsal register and any concert registers you sign up to. We don't rent or trade email lists with other organisations and businesses.

 

We use a third-party provider, MailChimp, to deliver our emails once you have agreed to join our mailing list. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing admin@love2sing.co.uk.

 

GoCardless

We use a third-party provider, GoCardless, to process Direct Debit membership payments. For more information, please see the GoCardless privacy policy.

Wix.COM

Our website has been created using Wix. If you sign up to a taster using the Wix bookings system your email address will be used for any correspondence regarding your taster session. Click here to see the Wix Privacy Policy.

 

Mobile Phone Numbers

We may contact you via phone if you ask to speak to a member of the Love2sing team on the telephone. Or in case of emergency.

 

Photography and Video

By joining The Love2sing Choir, it is agreed that photographic, video recordings and sound recordings may be taken of all members and used for advertising and marketing purposes in relation to The Love2sing Choir.

 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold at any time. Please email your request to admin@love2sing.co.uk.

 

Changes to this Privacy Notice                                        Our Privacy Policy is reviewed yearly. We reserve the right to update, modify and/or change this Privacy Policy at any time. Any such changes will be posted here.

Terms and Conditions

 

Payment method and Fees

The Love2sing direct debit system is operated through GoCardless Ltd as the intermediary (FAQs about GOCARDLESS). To use the system, you must have a bank account with a UK bank which operates a direct debit System.

 

  • We do not provide facilities for weekly, cheque, cash or part payments.

  • We do not charge visitors for a first session.

  • Members are expected to pay the full amount for subsequent terms.

  • Fees include all sheet music.

  • Choirs meet for 35 rehearsals per year and terms range from 10 - 13 weeks.

  • Payment is pro-rata. 12 monthly payments per year. Daytime choirs cost £24 evening choirs cost £29.

Health

Members are assumed medically fit to undertake the demands of Love2sing Choir rehearsals and performances. If a member has any doubts, these should be indicated to Love2sing prior to their application.

Photography and Video

By joining The Love2sing Choir, it is agreed that photographic, video recordings and sound recordings may be taken of all members and used for advertising and marketing purposes in relation to The Love2sing Choir.

Introduce a Friend

Current choir members will receive £20 if they introduce a new member who enrols in a choir.

 

Refunds

If a choir rehearsal has to be cancelled, for example, due to bad weather conditions or tutor illness refunds will not be given, as we will try our best to arrange an alternative date.

 

Should a member decide to leave Love2sing during the term any monies owed (by Love2sing or yourself) will be settled before cancellation. Your cancellation will take effect from the date you contact Love2sing to inform us that you have left the choir. Refunds or fee transfers to a later term will only be given due to exceptional circumstances (this does not include holidays).

Performances

Choirs will have the opportunity to perform at two concerts per year (Autumn and Summer). Other opportunities may be available but this is not guaranteed. To perform at the twice yearly concerts you will need to attend a minimum of 60% of the relevant rehearsals.

 

Love2sing Summer and Winter concerts are ticketed. Ticket prices may vary. Tickets will be available using the Ticketsource Box Office online or via telephone (www.ticketsource.co.uk/love2sing).

Solo opportunities

Solo opportunities will often be available for the Summer and Autumn concerts. All solos are subject to an audition process.

 

Attendance

To perform at the twice yearly concerts you will need to attend a minimum of 60% of the relevant rehearsals. If you miss rehearsals weekly practise notes are made available to all members.

 

Love2sing does not accept part payment for choir membership even if you plan to miss rehearsals due to holidays.

Sheet Music & Lyrics

At the start of each new term you will be given new sheet music. If you lose your sheet music you will incur a fee of £2 per booklet for any new copies. This will be charged via Gocardless.

Lyric sheets are downloadable via the members area.

Seating

Singers must please sit in height order. Be considerate of others when choosing a seat. Please arrive at rehearsal with sufficient time to find a suitable seat.

Sign the register

Please tick yourself off the register every week when you arrive.

Rehearsal Etiquette

Please arrive promptly and turn off mobile phones or switch to silent on arrival. You cannot reserve your seat. If you arrive late aim not to disturb the rehearsal and take any remaining seat.

Mailing List

To receive emails from Love2sing you will need to subscribe to the mailing list. Details will be sent to you during enrolment.

Code of Conduct

Any form of negative or unacceptable behaviour will result in cancellation of membership. All members should arrive on time to rehearsals


 

Registered Company Name and No ​07538170 Love2sing Ltd 2011 - present

Registered Address​ 71 Greatdown Rd, London, W7 1JR

Phone​ 07989 560603

Email​ admin@love2sing.co.uk

 
 
 

CONTACT US

Email: admin@love2sing.co.uk

Phone: 07989 560 603

© 2019 by Love2sing. Proudly created by Caitlin Pieters

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